We ship the next business day! Due to significant carrier volume increases, packages may experience missed scans or shipping delays. We appreciate your patience!


Most orders ship within 24 hours of receipt of your order.  

SHipping policies

What are your shipping rates? 


To the continental United States: 

Ship cost:    Order Total: 

$3.95           $0 - $80.00 

$6.95           $80.01 - $125.00 

$9.95          $125.01 +  

To Alaska, Hawaii, and US Territories: 

Ship cost:    Order Total:

$3.95           $0 - $80.00

$6.95         $80.01 - $125.00

$9.95         $125.01 +

Do you ship outside the US?  Sorry, but we are only shipping within the US, APO/FPO and US territories at this time. 

When will my order ship? Most orders ship within 24 hours of receipt of your order. 

When will my order arrive? Most orders will arrive within 5 business days after shipping (usually sooner!). You may confirm the exact delivery date using the tracking number provided within our shipping confirmation email. 

Where does my order ship from? 99% of orders ship from our New Milford, CT Warehouse. 

How will I know my order has shipped? Within 24 hours of shipment, you will receive our automated shipping confirmation email including a tracking number for the carrier we have chosen to ship your order. We ship via the carrier of our choice (UPS, FedEx, and USPS). Please note that carriers may not deliver on weekends. 

Need to cancel? Please contact us within 1 hour of placing your order to request cancellation. Orders already handed to our shipping carriers (FedEx, UPS, USPS, 3rd party freight carriers) will not be able to be cancelled.

The BitLoom Co.

137 Danbury Rd. #146 

New Milford, CT 06776



Phone: (860) 717-0771



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